Emails
Engage your audience with fully customizable templates
Getting started with emails
Design a welcome email
Get ready to choose a template and jump into the Flodesk builder Step 1. Let's start in the Flodesk template gallery (if you're not there, go to Emai...
How to Personalize Emails With Your Subscriber’s Name (or custom details) in Flodesk
A dding a subscriber’s name or custom details to your emails makes your message feel more human—and more effective. With Flodesk, personalizing your e...
How to send weekly emails in Flodesk
Once your opt-in forms and welcome workflows are set up, staying in touch with your audience through regular newsletters (weekly, bi-weekly, or monthl...
Can I Edit a Scheduled Email in Flodesk?
Yes! You can make changes to a scheduled email— as long as it hasn’t been sent yet. If you’ve already hit “Schedule” and realized you need to fix a ty...
Why Am I Seeing a Yellow “Be Careful With This Message” Warning in Gmail?
If you send yourself an email, you might notice a yellow ribbon warning in Gmail that says, “Be careful with this message.” This alert appears when t...
Resending to unopens
Resending an email to those who didn't open it a second time can increase your open rates up to 8% on average, and sometimes more. Flodesk makes this ...
How to share email templates with other Flodesk members
A detailed guide on how to share emails between Flodesk accounts Did you create a gorgeous email template that you want to Share with all your team me...
How to save an email as a template in Flodesk
A quick guide to saving emails as favorites and reusing them later Once you’ve created an email you love in Flodesk, you can save it as a favorite te...
How to save email blocks as favorites
A step-by-step guide to saving email blocks as favorites and reusing them in any email Flodesk lets you save individual email blocks —such as headers...
How can I view my email after it has been sent?
A quick guide to viewing sent email campaigns and Workflow emails in Flodesk After sending an email, you may want to review the exact content or desig...
Design and customization
How to Make a Button or Link Trigger an Email Reply in Flodesk
Looking to create a call-to-action that opens a subscriber’s email app and starts a reply? You can do that with a simple mailto: link—whether it’s o...
Why am I not seeing custom fonts in the email builder Text Block?
Short answer: Custom brand fonts do not appear in plain Text blocks by design. They are only available in Layout type blocks . This is intenti...
Adding a YouTube or Vimeo video into your email
Learn how to add videos to your Flodesk emails using the Video block—and what to do if you want to include YouTube Shorts or private videos. Short ans...
Can I upload my own brand font into Flodesk?
Yes. You can upload your own brand fonts into Flodesk and use them across email layout blocks, forms, and checkouts to keep your branding consistent....
Adding photos and images to your email
A complete guide to using images in Flodesk emails (and what’s not possible) Images can make your emails more engaging, help tell your story faster, a...
How to save font styles and button styles
Save and reuse text and button styling across all your emails for a consistent brand look. If you’ve designed the perfect heading, paragraph, or call-...
How to use bullet points and numbered lists in the email builder
A quick guide on how to add bullet points within a Text block or Layout block Bullets and numbers are a great way to format your text into a visually ...
How to adjust the size of your logo or image in an email
A quick overview of the resize drag-and-drop feature Flodesk makes it easy to control the look and sizing of the logo and images in your emails. To ad...
How to add a signature block to your email
A quick guide on adding a handwritten signature block to your newsletter If you have browsed through the email template gallery in your account, you m...
Email design best practices for desktop and mobile
Learn how to design by device to optimize subscriber engagement Understanding which device your subscribers prefer to use when clicking links in your ...
Can I add a GIF into an email?
A quick guide on how to add animated GIFs to your Flodesk email GIFs are an excellent way to add a little oomph to your email newsletters. Compared to...
Can I add custom HTML code to an email?
Why you can't embed custom HTML—and what you can do instead Flodesk was created to help you easily design visual campaigns that convert and look amazi...
What to do when you can't upload an image or see any editing tools
If your form or email editor isn’t behaving as expected—like missing tools or image upload issues—don’t worry. These types of glitches are usually bro...
What is the right image size for Layout blocks or opt-in forms
A quick guide on how to measure the image placeholder in Layout blocks and Form templates Layout blocks are our patent-pending technology that gives y...
What to Do If Your Email Gets Clipped in Gmail
If you’ve noticed a strange mismatch in your email analytics—like subscribers clicking on links but never “opening” the email—you’re not imagining thi...
E-commerce and integrations
How to import your Canva designs into Flodesk
Learn how to connect Canva to Flodesk and import your designs into Emails , Forms , and Checkouts . This guide walks you through importing Canva de...
How to Add Your Instagram Feed to a Flodesk Email
Want to show off your latest Instagram posts in your emails? The Instagram block in Flodesk makes it easy to add visual social proof to any campaign. ...
How to add an e-commerce block to your Flodesk email
A step-by-step guide on adding and customizing the e-commerce block in Flodesk emails How can you transform your Flodesk emails into a virtual storefr...
How to connect your Checkout products seamlessly into your Flodesk Emails
Learn about Checkout product integration in Flodesk Emails Selling from your Flodesk Emails just became easier than ever. You can now directly connect...
Interactive and dynamic content
How to Use Link Actions in Your Emails
Automate your workflows, segment your list, and personalize your subscriber experience—all with a simple click. You asked: “How can I add an automatic...
How to add a Poll block to your email
A step-by-step guide on adding and customizing a Poll block in Flodesk emails Poll blocks are a fun way to engage and survey subscribers. Plus, you ca...
How to add a fixed countdown timer to your Flodesk email
A step-by-step guide on adding and customizing a fixed countdown timer in Flodesk emails Do you want to create urgency and fuel FOMO so that your subs...
How to add a personalized countdown timer to your Flodesk email
A step-by-step guide on adding and customizing a personalized countdown timer in Flodesk emails Do you want to create urgency and fuel FOMO so that yo...
Performance and analytics
Understanding bot clicks and their impact on your email campaigns
Why you may see immediate opens and clicks on your email after you sent them Have you ever wondered why your open and click rates for email campaigns ...
What is considered a good open rate and click rate
A quick overview of email open and click rates; where to find them in Flodesk; and best practices to improve yours What’s better than a beautiful emai...
How can I see how my emails performed?
Learn all about your individual email analytics. Keeping a close eye on your email analytics can help you better understand what's working and what's ...
Mail Privacy Protection FAQs
Everything you need to know about Apple's Mail Privacy Protection and how it impacts email tracking. Apple’s iOS 15 update, released in September 2021...
Accessibility
Adding alt text to images
A quick overview of how to make your Flodesk emails more accessible by adding alt text to your images Our intuitive Email builder makes it easy to cre...
Keyboard accessibility
How to navigate and take action with your keyboard Our platform's keyboard accessibility improvements allow you to easily navigate and take action thr...
Screen reader support
On-platform and external accessibility improvements for screen readers We know that your business caters to a diverse audience and we want to make sur...
Folders
How to use folders in Flodesk
How to organize your emails, forms, and workflows in Flodesk using folders So, you've created countless masterpieces. Your Emails area is overflowing ...
Folder FAQs
Some frequently asked questions about how folders work in Flodesk Folders are a powerful tool to keep your content organized within your Flodesk accou...