Emails
Engage your audience with fully customizable templates
Getting started with emails
Design and send a welcome email automatically with a workflow
Use a workflow to automatically send a welcome email when someone joins your audience. This is the best option if you want every new subscriber to r...
How to Personalize Emails With Your Subscriber’s Name (or custom details) in Flodesk
A dding a subscriber’s name or custom details to your emails makes your message feel more human—and more effective. With Flodesk, personalizing your e...
How to send weekly emails in Flodesk
Once your opt-in forms and welcome workflows are set up, staying in touch with your audience through regular newsletters (weekly, bi-weekly, or monthl...
Can I edit a scheduled email in Flodesk?
Yes, you can edit a scheduled email, as long as it hasn't been sent yet. The process takes just a few steps: unschedule the email to move it back to d...
Why you're seeing a yellow "Be careful with this message" warning in Gmail
If you sent yourself a test email and spotted a yellow warning ribbon in Gmail that says " Be careful with this message ," don't worry. This is a stan...
Resending to unopens
Resending an email to subscribers who didn't open it the first time can increase your open rates by up to 8% on average. Flodesk's Resend to unopens f...
How to share email templates with other Flodesk members
A detailed guide on how to share emails between Flodesk accounts Did you create a gorgeous email template that you want to Share with all your team me...
How to save an email as a template in Flodesk
A quick guide to saving emails as favorites and reusing them later Once you’ve created an email you love in Flodesk, you can save it as a favorite te...
How to save email blocks as favorites
A step-by-step guide to saving email blocks as favorites and reusing them in any email Flodesk lets you save individual email blocks —such as headers...
How can I view my email after it has been sent?
A quick guide to viewing sent email campaigns and Workflow emails in Flodesk After sending an email, you may want to review the exact content or desig...
Design and customization
How to Make a Button or Link Trigger an Email Reply in Flodesk
Looking to create a call-to-action that opens a subscriber’s email app and starts a reply? You can do that with a simple mailto: link—whether it’s o...
Why am I not seeing custom fonts in the email builder Text Block?
Short answer: Custom brand fonts do not appear in plain Text blocks by design. They are only available in Layout type blocks . This is intenti...
Adding a YouTube/YouTube Shorts or Vimeo video into your email
Learn how to add videos to your Flodesk emails using the Video block—and what to do if you want to include private videos. Short answer: yes and no ....
Can I upload my own brand font into Flodesk?
Yes. You can upload your own brand fonts into Flodesk and use them across email layout blocks, forms, and checkouts to keep your branding consistent....
Adding photos and images to your email
A complete guide to using images in Flodesk emails (and what’s not possible) Images can make your emails more engaging, help tell your story faster, a...
How to save font styles and button styles
Save and reuse text and button styling across all your emails for a consistent brand look. If you’ve designed the perfect heading, paragraph, or call-...
How to use bullet points and numbered lists in the email builder
A quick guide on how to add bullet points within a Text block or Layout block Bullets and numbers are a great way to format your text into a visually ...
How to adjust the size of your logo or image in an email
A quick overview of the resize drag-and-drop feature Flodesk makes it easy to control the look and sizing of the logo and images in your emails. To ad...
How to add a signature block to your email
Add a handwritten-style sign-off to your emails for a warm, personal touch. There’s something timeless about ending an email with a signature. Whether...
Email design best practices for desktop and mobile
Email design plays a big role in how subscribers engage with your emails. Since subscribers read emails on both desktop and mobile devices, designing ...
Can I add a GIF into an email?
Yes—you can add animated GIFs to your Flodesk emails 🎉 GIFs are a great way to add movement, highlight an offer, or draw attention to an important me...
Can I add custom HTML code to an email?
Flodesk does not support adding or embedding custom HTML code into emails. This is an intentional product decision to protect email deliverability, ...
What to do when you can't upload an image or see any editing tools
If your form or email editor isn’t behaving as expected—like missing tools or image upload issues—don’t worry. These types of glitches are usually bro...
What is the right image size for Layout blocks or opt-in forms
Flodesk Layout blocks and opt-in forms are responsive, meaning they automatically adjust to different screen sizes and devices. Because of this, there...
What to Do If Your Email Gets Clipped in Gmail
If you’ve noticed a strange mismatch in your email analytics—like subscribers clicking on links but never “opening” the email—you’re not imagining thi...
E-commerce and integrations
How to add an e-commerce block to your Flodesk email
Showcase products directly inside your emails—no sales page required. The e-commerce block lets you display products or offers inside a Flodesk email ...
How to import your Canva designs into Flodesk
Learn how to connect Canva to Flodesk and import your designs into Emails , Forms , and Checkouts . This guide walks you through importing Canva de...
How to Add Your Instagram Feed to a Flodesk Email
Want to show off your latest Instagram posts in your emails? The Instagram block in Flodesk makes it easy to add visual social proof to any campaign. ...
How to connect your Checkout products seamlessly into your Flodesk Emails
Learn about Checkout product integration in Flodesk Emails Selling from your Flodesk Emails just became easier than ever. You can now directly connect...
Interactive and dynamic content
How to add a personalized countdown timer to your Flodesk email
Create urgency with a countdown timer that’s unique for every subscriber. A personalized countdown timer helps you create urgency by giving each subs...
How to add a fixed countdown timer to your Flodesk email
Create urgency in your emails by counting down to a specific date and time—perfect for launches, sales, and deadlines. A fixed countdown timer lets yo...
How to Use Link Actions in Your Emails
Automate your workflows, segment your list, and personalize your subscriber experience—all with a simple click. You asked: “How can I add an automatic...
How to add a Poll block to your email
A step-by-step guide on adding and customizing a Poll block in Flodesk emails Poll blocks are a fun way to engage and survey subscribers. Plus, you ca...
Performance and analytics
Understanding your email analytics
Knowing how your emails are performing helps you figure out what's working, so you can keep doing more of it. Your email analytics show you how many p...
Mail Privacy Protection (MPP): What it means for your email analytics
Over the past few years, email privacy updates have changed how open tracking works and not just on Apple devices. If your open rates feel higher than...
What is considered a good open rate and click rate
A clear guide to understanding email open rates and click rates — what’s normal, what’s not, and what to do if yours seem low. There’s nothing better ...
Understanding bot clicks and their impact on your email campaigns
Why you might see instant opens or clicks right after sending an email and what it actually means. If you’ve ever sent an email and thought, “Wow, th...
Accessibility
Screen reader support
Flodesk is built for everyone, including members and subscribers who rely on screen readers to navigate the web and their inboxes. What screen reader ...
Keyboard accessibility
Navigating Flodesk with just your keyboard. Overview Keyboard shortcuts Mac OS note Form accessibility Focus states How to make your inline form keybo...
Adding alt text to images in Flodesk
Alt text (short for “alternative text”) helps make your emails more accessible to everyone — including subscribers who use screen readers. If someone ...
Folders
How to use folders in Flodesk
How to organize your emails, forms, and workflows in Flodesk using folders So, you've created countless masterpieces. Your Emails area is overflowing ...
Folder FAQs
Some frequently asked questions about how folders work in Flodesk Folders are a powerful tool to keep your content organized within your Flodesk accou...
