Emails
Engage your audience with fully customizable templates
Getting started with emails
Design a welcome email
Get ready to choose a template and jump into the Flodesk builder Step 1. Let's start in the Flodesk template gallery (if you're not there, go to Emai...
How can I personalize my emails with the subscriber’s name?
A step-by-step guide on how to add personalization fields to your emails and subject lines. Personal touches—like when someone remembers your name—mak...
How to send weekly emails in Flodesk
Once your opt-in forms and welcome workflows are set up, staying in touch with your audience through regular newsletters (weekly, bi-weekly, or monthl...
Can I edit emails that are scheduled but not sent yet?
You created your next email campaign, scheduled it to go out in a couple of days and just remembered you forgot to add something to the email. No worr...
Why Am I Seeing a Yellow “Be Careful With This Message” Warning in Gmail?
If you send yourself an email, you might notice a yellow ribbon warning in Gmail that says, “Be careful with this message.” This alert appears when t...
Resending to unopens
A step-by-step guide on resending your email to subscribers who didn't open it the first time. Resending an email to those who didn't open it a second...
How to share email templates with other Flodesk members
A detailed guide on how to share emails between Flodesk accounts Did you create a gorgeous email template that you want to Share with all your team me...
How to save an email as a template
A quick guide on how to save your email as a favorite and where to find your saved templates Once you've created a gorgeous email in Flodesk, you can ...
How to save email blocks as favorites
A detailed guide on how to save email blocks as favorites and re-use them across any emails Creating and saving gorgeous emails in Flodesk is now easi...
How can I view my email after it has been sent?
A quick tutorial on how to view your sent email's content or your Workflow email's content While our amazing analytics give you insights on how your e...
Design and customization
How to make a link or button reply to an email address instead of a URL
A quick tutorial on how to add a button to send an email When someone replies to your email by clicking the "reply" button in Gmail or another email c...
Why am I not seeing custom fonts in the email builder Text Block?
Flodesk gives you two block options to add text elements to your email: Text blocks and Layout blocks. Let's take a deeper look into the difference be...
Adding a YouTube or Vimeo video into your email
A quick overview of the video block "Can I add video into my emails?" It's something we get asked a lot here at Flodesk—and it's easy to see why! Vide...
Can I upload my own brand font into Flodesk?
A quick guide on adding your custom brand fonts to Flodesk Flodesk is the only email marketing platform to guarantee that your emails will render beau...
Adding photos and images to your email
A quick overview of the Image block Creating and sending emails with multimedia content can help break up your text and tell your story. Finding the p...
How to save font styles and button styles
A step-by-step guide on how to save font styles and button styles to reuse them in your Flodesk emails Did you create the perfect heading, paragraph, ...
How to use bullet points and numbered lists in the email builder
A quick guide on how to add bullet points within a Text block or Layout block Bullets and numbers are a great way to format your text into a visually ...
How to adjust the size of your logo or image in an email
A quick overview of the resize drag-and-drop feature Flodesk makes it easy to control the look and sizing of the logo and images in your emails. To ad...
How to add a signature block to your email
A quick guide on adding a handwritten signature block to your newsletter If you have browsed through the email template gallery in your account, you m...
Email design best practices for desktop and mobile
Learn how to design by device to optimize subscriber engagement Understanding which device your subscribers prefer to use when clicking links in your ...
Can I add a GIF into an email?
A quick guide on how to add animated GIFs to your Flodesk email GIFs are an excellent way to add a little oomph to your email newsletters. Compared to...
Can I add custom HTML code to an email?
Why you can't embed custom HTML—and what you can do instead Flodesk was created to help you easily design visual campaigns that convert and look amazi...
What to do when you can't upload an image or see any editing tools
For those cases when something suddenly doesn’t seem to work in the email editor or form editor Anytime you experience a tech glitch like this: You ca...
What is the right image size for Layout blocks or opt-in forms
A quick guide on how to measure the image placeholder in Layout blocks and Form templates Layout blocks are our patent-pending technology that gives y...
What to do if my email gets clipped in Gmail
An overview on why emails get clipped in Gmail, what it means and how you can prevent it from happening Wondering what’s up with those weird stats sho...
E-commerce and integrations
How to import your Canva designs into your Flodesk emails
A quick overview of how to connect your Flodesk account to Canva to import your Canva designs into your emails Editing your email graphics just got ea...
How to add an e-commerce block to your Flodesk email
A step-by-step guide on adding and customizing the e-commerce block in Flodesk emails How can you transform your Flodesk emails into a virtual storefr...
How to include your Instagram feed in your email
A quick step-by-step guide on how to add your Instagram feed to your email design If you want to show some social proof in your marketing emails, our ...
How to connect your Checkout products seamlessly into your Flodesk Emails
Learn about Checkout product integration in Flodesk Emails Selling from your Flodesk Emails just became easier than ever. You can now directly connect...
Interactive and dynamic content
How to add a Poll block to your email
A step-by-step guide on adding and customizing a Poll block in Flodesk emails Poll blocks are a fun way to engage and survey subscribers. Plus, you ca...
How to add a fixed countdown timer to your Flodesk email
A step-by-step guide on adding and customizing a fixed countdown timer in Flodesk emails Do you want to create urgency and fuel FOMO so that your subs...
How to add a personalized countdown timer to your Flodesk email
A step-by-step guide on adding and customizing a personalized countdown timer in Flodesk emails Do you want to create urgency and fuel FOMO so that yo...
What are link actions and how to use them?
A quick guide on what link actions are, where to find them and how to use them You asked: “How can I add an automatic link to my email, so that subscr...
Performance and analytics
Understanding bot clicks and their impact on your email campaigns
Why you may see immediate opens and clicks on your email after you sent them Have you ever wondered why your open and click rates for email campaigns ...
What is considered a good open rate and click rate
A quick overview of email open and click rates; where to find them in Flodesk; and best practices to improve yours What’s better than a beautiful emai...
How can I see how my emails performed?
Learn all about your individual email analytics. Keeping a close eye on your email analytics can help you better understand what's working and what's ...
Mail Privacy Protection FAQs
Everything you need to know about Apple's Mail Privacy Protection and how it impacts email tracking. Apple’s iOS 15 update, released in September 2021...
Accessibility
Keyboard accessibility
How to navigate and take action with your keyboard Our platform's keyboard accessibility improvements allow you to easily navigate and take action thr...
Adding alt text to images
A quick overview of how to make your Flodesk emails more accessible by adding alt text to your images Our intuitive Email builder makes it easy to cre...
Screen reader support
On-platform and external accessibility improvements for screen readers We know that your business caters to a diverse audience and we want to make sur...
Folders
How to use folders in Flodesk
How to organize your emails, forms, and workflows in Flodesk using folders So, you've created countless masterpieces. Your Emails area is overflowing ...
Folder FAQs
Some frequently asked questions about how folders work in Flodesk Folders are a powerful tool to keep your content organized within your Flodesk accou...