Flodesk Help Center
Go to Flodesk
English
Go to Flodesk
English
All Collections
My Account Settings
My Account Settings

Brand settings, email and domain set up, plan & billing, login credentials

Petra Molnar avatarSobrina Tung avatarR
By Petra and 3 others4 authors23 articles
Sign up for Flodesk

Setting up your account


Set your account name, timezone and password
Changing your Flodesk account email address
Set up your logo and social media profiles
Setting the From name and email address for your sends
Authenticate your domain via DKIM
How to set up the Preferences Page
How to turn the Instagram integration on and off
Connecting your Shopify store to Flodesk
The Flodesk affiliate dashboard
How to claim your Flodesk handle
How to add your custom domain to Flodesk so you can authenticate it

Managing your subscription


Cancel your subscription
How to switch from the Everything plan to Email only or Checkout only

Account billing matters


How to download your Flodesk invoices
Does Flodesk offer a non-profit discount?
How can I update my billing address?
Will I be charged sales tax on my Flodesk subscription?
How can I submit tax exemption documentation so I won’t be charged sales tax on my subscription?
How can I refresh the connection to my PayPal account?

Troubleshooting


Troubleshooting login issues
How to troubleshoot your domain verification
Troubleshooting your email verification issues
Flodesk Help Center
support@flodesk.com
IntercomWe run on Intercom