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My Account Settings
My Account Settings
Brand settings, email and domain set up, plan & billing, login credentials
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18 articles in this collection
Written by
Martha Bitar,
Rebecca Shostak,
Petra Molnar
and 1 other
Sign up for Flodesk
A step-by-step guide on how to sign up for your free trial and/or start your paid subscription plan
Written by
Petra Molnar
Updated over a week ago
Will I be charged sales tax on my Flodesk subscription?
How sales tax is collected on Flodesk subscriptions
Written by
Petra Molnar
Updated over a week ago
How can I update my billing address?
A step-by-step guide on where to find and how to edit your billing address on file
Written by
Petra Molnar
Updated over a week ago
How can I submit tax exemption documentation so I won’t be charged sales tax on my subscription?
If you’re exempt from sales tax, follow the guidelines outlined here
Written by
Petra Molnar
Updated over a week ago
Troubleshooting login issues
What to do when you see an error message at login or when trying to create a new Flodesk account
Written by
Petra Molnar
Updated over a week ago
How to troubleshoot your domain verification
'My domain verification has been pending for a few days now. What should I do?'
Written by
Petra Molnar
Updated over a week ago
Set your account name, timezone and password
Step by step guide how to add your account name, set your timezone, and change your password
Written by
Petra Molnar
Updated over a week ago
Changing your Flodesk account email address
A step by step article on how to change the email address of your Flodesk account
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Written by
Rebecca Shostak
Updated over a week ago
Setting the From name and email address for your sends
A step-by-step guide on how to set the From display name for your emails and how to add a new sending address
Written by
Petra Molnar
Updated over a week ago
Set up your logo and social media profiles
Step by step guide so you can customize your brand settings in Flodesk
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Written by
Martha Bitar
Updated over a week ago
Authenticate your domain via DKIM
Adding DNS records to your domain to authenticate it and increase deliverability
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Written by
Martha Bitar
Updated over a week ago
Troubleshooting your email verification issues
‘Didn’t get the verification email. The verification link doesn’t work. What should I do?'
Written by
Petra Molnar
Updated over a week ago
How to set up the Preferences Page
Learn how to let subscribers opt-in and opt-out of content without unsubscribing from your entire list
Written by
Petra Molnar
Updated over a week ago
How to turn the Instagram integration on and off
A quick introduction to the Instagram integration in Flodesk and how to use it
Written by
Sobrina Tung
Updated over a week ago
How to download your Flodesk invoices
A quick guide on where to find and how to download your Flodesk invoices
Written by
Petra Molnar
Updated over a week ago
Connecting your Shopify store to Flodesk
A quick guide on how to connect your Shopify store to Flodesk via the Integrations tab
Written by
Petra Molnar
Updated over a week ago
The Flodesk affiliate dashboard
How to start generating passive income with Flodesk's referral program and advanced referral insights.
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Written by
Rebecca Shostak
Updated over a week ago
Cancel your subscription
A step-by-step guide on how to cancel your Flodesk subscription and close your account
Written by
Petra Molnar
Updated over a week ago