How to claim your Flodesk handle

A quick guide on what a Flodesk handle is and how you can set yours up in your account.

Petra Molnar avatar
Written by Petra Molnar
Updated over a week ago

As entrepreneurs, you know just how important it is for your small business to maintain a consistent brand experience across all your marketing channels.

You bought a unique domain for your website and you reserved your social media handles for your business. All that’s left now is to claim your unique Flodesk handle!

What is a Flodesk handle?

Think about your Flodesk handle as a unique subdomain. Whenever you share your social forms, full page forms or checkout pages, your Flodesk handle will appear as the first part of the URL.

It will look something like this:

yourbrand.myflodesk.com/

Your Flodesk handle helps you showcase your brand or business name and provide your audience with a consistent experience wherever they find you online.

Important: Your Flodesk handle is an account-level feature, which means that it will automatically apply to all your social form, full page form and checkout links. If you change your Flodesk handle later, it will update your published social form, full page form and checkout links.

What should I create as my Flodesk handle?

When deciding what Flodesk handle to claim, create a handle that identifies you or your business and that helps your audience recognize the URL as “yours.”

For example, if you’re a pet photographer with the website [www.ginasmith.com] and your social media handles are @ginasmith, consider picking “ginasmith” as your Flodesk handle. This will make it easier for your audience to recognize your brand and find your links.

Your Flodesk handle can be your name, your business name, or your brand name. The choice is yours!

Note: Flodesk handles have to be at least three characters long and can’t be longer than 30 characters. You can only use alphanumeric characters for your Flodesk handle.

You can set your account-level Flodesk handle in a few places.

Let’s look at them one by one.

How to set your Flodesk handle via your Account settings

Step 1. Log into your Flodesk account and go to Account settings > Overview

Step 2. On the Flodesk handle card, click the pencil icon to start editing your system-assigned Flodesk handle

Step 3. Delete the system-assigned random Flodesk handle

Step 4. Input your new Flodesk handle, and click Save

Note: Flodesk handles have to be at least three characters long and can’t be longer than 30 characters. You can only use alphanumeric characters for your Flodesk handle.

You can also input your Flodesk handle when editing a social form, full page form, or while customizing your checkout page.

How to set your Flodesk handle when editing a Full Page Form or Social Form

In addition to setting up your handle in your Account settings, you can set your Flodesk handle during the form customization process when editing a full page form or social form.

Step 1. Once you finished designing and customizing your full page form or social form, click Publish

Step 2. On the Share your form screen, click the Customize link option

Step 3. On the next screen, you can edit your Flodesk handle by clicking the pencil icon and saving your changes

How to set your Flodesk handle while customizing your Checkout page

Step 1. When editing your Flodesk checkout page, click on the Setup button and navigate to the Advanced tab

Step 2. To edit your Flodesk handle: Click the pencil icon, input your Flodesk handle, and save your changes

And that’s it! You’ve successfully claimed your Flodesk handle.

Can I change my Flodesk handle later to something else?

Yes, you can change your Flodesk handle later. All existing Social Form, Full Page Form and Checkout page links will automatically be updated to reflect your newly selected handle.

As a best practice, always check to make sure your new links are working before you share them with your audience. To do this, just copy and paste the link into an incognito browser.

Can I have more than one Flodesk handle?

Your Flodesk account was meant for one brand only and the Flodesk handle is an account-level feature. You can only have one Flodesk handle per account.

Let’s sum it up!

Your Flodesk handle acts like your unique subdomain when sharing your social form, full page form or checkout URLs with your audience.

You can set your account-level Flodesk handle

  • By navigating to Account settings > Overview and editing the data on the Flodesk handle card

  • By clicking the Customize link option on the Share your form screen of your social forms and full page forms

  • By clicking on the Setup button and selecting the Advanced tab of your Checkout page

More to learn:

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