Frequently Asked Questions
A collection of quick answers for our members' most-asked questions
24 articles
RWritten by Petra Molnar and Rebecca Shostak

Setting up your Flodesk account
A quick-start guide to set up your account
Written by Petra Molnar. Updated over a week ago
Does Flodesk have an RSS feature?

Written by Petra Molnar. Updated over a week ago
Where can I submit a feature request?
Learn how to submit feature requests and ideas
Written by Petra Molnar. Updated over a week ago
Can I add an admin or VA to my Flodesk account?

Written by Petra Molnar. Updated over a week ago
iOS 15 Mail Privacy Protection FAQs
Everything you need to know about the upcoming update that allows Mail app users to block email open tracking.
Written by Petra Molnar. Updated over a week ago
Automatic Email List Cleaning
A quick overview on our complimentary email list cleaning service
Written by Petra Molnar. Updated over a week ago
Our list review process
A quick overview of our CSV list review process and next steps
Written by Petra Molnar. Updated over a week ago
Help center search tips
Learn how to make your searches more effective
Written by Petra Molnar. Updated over a week ago
How can I view my email after it has been sent?
A quick tutorial on how to view your sent email's content or your Workflow email's content
Written by Petra Molnar. Updated over a week ago
Obtaining permission from your subscribers
A quick overview of what permission is and how to obtain permission from your subscribers the right way
Written by Petra Molnar. Updated over a week ago
How to avoid being marked as spam by your subscribers
Best practices to ensure your subscribers don’t mark your emails as spam
Written by Petra Molnar. Updated over a week ago
What does it mean when I get a notification that says ‘We’re still reviewing your account’?

Written by Petra Molnar. Updated over a week ago
What is the right image size for the Layout block pictures?
A quick guide on how to measure the image placeholder in Layout blocks
Written by Petra Molnar. Updated over a week ago
How do I move my subscriber list from my old provider to Flodesk?
An overview of how to transfer your subscriber list from an existing email marketing platform to FlodeskR
Written by Rebecca Shostak. Updated over a week ago
How do I get started with a freebie opt-in offer on Flodesk?
R
Written by Rebecca Shostak. Updated over a week ago
Can I use multiple brands with my Flodesk account?
R
Written by Rebecca Shostak. Updated over a week ago
How is Flodesk different from other email platforms out there?
The features that can level up your email gameR
Written by Rebecca Shostak. Updated over a week ago
Can I add a GIF into an email?
A quick guide on how to add animated GIFs to your Flodesk email
Written by Petra Molnar. Updated over a week ago
After moving to Flodesk my emails started to go to spam. What should I do?
An overview of how spam filters work, why emails land in spam, and how whitelisting can help you
Written by Petra Molnar. Updated over a week ago
What to do if my email gets clipped in Gmail?
An overview on why emails get clipped in Gmail, what it means and how you can prevent it from happening
Written by Petra Molnar. Updated over a week ago
Can I use Flodesk on my iPad?
A quick guide on how to work in Flodesk on your iPad
Written by Petra Molnar. Updated over a week ago
What to do when you can't upload an image or see any editing tools
For those cases when something suddenly doesn’t seem to work in the email editor or form editor
Written by Petra Molnar. Updated over a week ago
Can I add custom HTML code to an email?
Why you can't embed custom HTML—and what you can do instead
Written by Petra Molnar. Updated over a week ago
What does it mean that a subscriber's email 'bounced'?
A quick guide on how Flodesk handles bounced email addresses
Written by Petra Molnar. Updated over a week ago