Frequently Asked Questions

A collection of quick answers for our members' most-asked questions

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8 articles in this collection
Written by Rebecca Shostak and Petra Molnar

How do I move my subscriber list from my old provider to Flodesk?

Quick video tutorial for moving your CSV list to Flodesk

Written by Rebecca Shostak
Updated over a week ago

How do I get started with a freebie opt-in offer on Flodesk?

Written by Rebecca Shostak
Updated this week

Can I use multiple brands with my Flodesk account?

Written by Rebecca Shostak
Updated over a week ago

How is Flodesk different from other email platforms out there?

The features that can level up your email game

Written by Rebecca Shostak
Updated over a week ago

After moving to Flodesk my emails started to go to spam. What should I do?

An overview of how spam filters work, why emails land in spam, and how whitelisting can help you

Written by Petra Molnar
Updated over a week ago

What to do if my email gets clipped in Gmail?

Written by Petra Molnar
Updated over a week ago

What to do when you can't upload an image or see any editing tools

For those cases when something suddenly doesn’t seem to work in the email editor or form editor

Written by Petra Molnar
Updated over a week ago

Can I add custom HTML code to an email?

Why you can't embed custom HTML—and what you can do instead

Written by Petra Molnar
Updated this week