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Frequently Asked Questions
Frequently Asked Questions
A collection of quick answers for our members' most-asked questions
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12 articles in this collection
Written by
Rebecca Shostak
and
Petra Molnar
What does it mean when I get a notification that ‘Oops! You still need to activate your account’?
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Written by
Petra Molnar
Updated over a week ago
What is the right image size for the Layout block pictures?
A quick guide on how to measure the image placeholder in Layout blocks
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Written by
Petra Molnar
Updated over a week ago
How do I move my subscriber list from my old provider to Flodesk?
Quick video tutorial for moving your CSV list to Flodesk
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Written by
Rebecca Shostak
Updated over a week ago
How do I get started with a freebie opt-in offer on Flodesk?
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Written by
Rebecca Shostak
Updated over a week ago
Can I use multiple brands with my Flodesk account?
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Written by
Rebecca Shostak
Updated over a week ago
How is Flodesk different from other email platforms out there?
The features that can level up your email game
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Written by
Rebecca Shostak
Updated over a week ago
Can I add a GIF into an email?
A quick guide on how to add animated GIFs to your Flodesk email
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Written by
Petra Molnar
Updated over a week ago
After moving to Flodesk my emails started to go to spam. What should I do?
An overview of how spam filters work, why emails land in spam, and how whitelisting can help you
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Written by
Petra Molnar
Updated over a week ago
What to do if my email gets clipped in Gmail?
An overview on why emails get clipped in Gmail, what it means and how you can prevent it from happening
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Written by
Petra Molnar
Updated over a week ago
What to do when you can't upload an image or see any editing tools
For those cases when something suddenly doesn’t seem to work in the email editor or form editor
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Written by
Petra Molnar
Updated over a week ago
Can I add custom HTML code to an email?
Why you can't embed custom HTML—and what you can do instead
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Written by
Petra Molnar
Updated over a week ago
What does it mean that a subscriber's email 'bounced'?
A quick guide on how Flodesk handles bounced email addresses
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Written by
Petra Molnar
Updated over a week ago