Deliverability & Compliance

Email deliverability refers to how successfully your emails reach your subscribers’ inboxes —not just their mail servers, but specifically the folde...

A practical guide to getting your emails seen in 2026 Getting your emails into your subscribers’ inboxes is essential for building trust, increasing e...

Starting in early February 2024, major inbox providers like Gmail and Yahoo require some senders to meet a new email authentication standard. While ...

Email deliverability is more than just pressing “Send.” The way your email is written and formatted—its content, links, images, and sender details—all...

Rebranding is an exciting opportunity to grow your business—but it also requires careful planning to avoid disrupting your email deliverability. Chang...

A sudden or significant decline in your email open rates can be concerning—but it’s often reversible with a few targeted steps. This guide outlines co...

A custom domain email is one of the most important requirements for sending emails successfully and protecting your sender reputation. Inbox provide...

Learn how to create and use your own branded email address for sending Flodesk campaigns. A custom domain email lets you send from your own business...

Warming up a domain is the process of gradually establishing a good sender reputation for a new or unused email-sending domain . This step is essen...

SPF (Sender Policy Framework) is a security setting that helps inbox providers confirm that your emails are actually coming from you and not from a s...

DKIM (DomainKeys Identified Mail) is a security check that helps inbox providers like Gmail, Yahoo, and Outlook trust that your emails are really com...

DMARC helps protect your email reputation by stopping scammers from sending emails that pretend to come from you . If you’re sending emails from a c...

If your domain authentication has been stuck in “Pending” status for more than 72 hours, don’t worry—this guide walks you through the most common caus...

Automatically authenticate your custom domain to meet inbox provider requirements and protect your email deliverability. Starting in February 2024 , ...

Overview What you'll need How to manually authenticate your domain DNS propagation time Platform-specific video tutorials FAQ Starting in February 202...

Overview How to check your authentication status How to add your missing DNS records DNS propagation time FAQ If your domain is showing as partially v...

This guide walks you through how to automatically authenticate your custom domain in Flodesk if your domain is registered with Namecheap. Automatic au...

This guide walks you through how to manually add your DKIM, SPF, and DMARC authentication records in GoDaddy to verify your custom domain in Flodesk. ...

This guide walks you through how to manually add your DKIM, SPF, and DMARC authentication records in Squarespace to verify your custom domain in Flode...

This guide walks you through how to manually add your DKIM, SPF, and DMARC authentication records in Namecheap to verify your custom domain in Flodesk...

A step-by-step guide to authenticate your domain using DKIM, SPF, and DMARC records in Shopify Inbox providers like Google and Yahoo have introduc...

A quick overview of our complimentary email list cleaning service Flodesk automatically checks and filters email addresses to help you maintain a heal...

A clear guide to understanding email bounces—and how Flodesk handles them. When reviewing your email report in Flodesk, you’ll see details like who op...

If your emails started landing in spam after switching to Flodesk, you’re not alone, and it doesn’t mean you’ve done anything wrong. This is a common...

If a large number of subscribers mark your emails as spam, it can seriously damage your sender reputation —even leading to your emails being blocked ...

An overview of the most common reasons why your email may go to spam and what to do about it Did your email land in the spam folder? Sooner or later, ...

Short answer: No — you can’t send “permission-asking” emails from Flodesk. Good news: There is a safe and compliant way to invite people to join y...

Every email you send from Flodesk must include a complete, valid mailing address . This isn’t optional—it’s a legal and deliverability requirement th...

In some cases, you may need to ask subscribers for explicit marketing consent before sending them emails. This ensures compliance with privacy regul...

Version 1, 31 July, 2025 This Legal Process Policy (“ Policy ”) establishes the principles that Flodesk, Inc. and its subsidiaries (collectively, “Flo...

Version dated: 31 July, 2025 Flodesk, Inc. (“Flodesk”) is a U.S. company that provides email marketing services.  Flodesk believes that security is ce...

Date:  28 June 2025 Flodesk is committed to making its website content accessible to everybody, and we have worked hard to apply relevant accessibilit...

What is account suspension? When a Flodesk account is suspended , this means we’ve permanently discontinued service to that account. The owner of the...

Flodesk must follow industry privacy and anti-spam regulations in order to provide a reliable service to our members and to their subscribers. This in...

Why does Flodesk review accounts for unusual activity? To protect your business and the integrity of the Flodesk platform, it may be necessary to paus...

A quick overview of our CSV list review process and next steps At Flodesk, we review manually uploaded lists to confirm that all members have obtained...

A quick overview of what permission is and how to obtain permission from your subscribers the right way At Flodesk, we want to help you have the most ...

Version date: Mar 6, 2025 We've created this data processing addendum (“Addendum”) for the Flodesk user (“Member”) who can be considered a "controller...

Version Date: December 04, 2024 The General Product Safety Regulation (“GPSR”) aims to ensure the sale of safe products to buyers in the European Unio...

A quick overview of industries that can't use Flodesk Checkout Certain industries aren’t able to use Flodesk Checkout. The reason can vary from indust...

A quick overview of industries that can't use Flodesk Email and those that can use Flodesk Email with some limitation Certain industries are prohibite...