Audience
Manage your subscribers
Segments and Tags
How to use Segments
Learn how to organize your subscribers and send more relevant, personalized emails using segments. A segment is a group of subscribers who share som...
Managing segments
A detailed guide on how to delete segments and understand which features they're connected to Segments are the cornerstone of your email marketing suc...
What are tags and where can I find them in Flodesk?
Learn about the difference between segments and tags and how Flodesk handles “tags” A segment is a group of subscribers who share some common charac...
How to remove a subscriber from a segment
A detailed guide on how to remove subscribers from a segment manually, via bulk actions or link actions, and through subscriber preferences At Flodesk...
How to merge audience segments
A quick step-by-step guide on how to combine two or more segments in Flodesk Sending the right email to the right audience is key to your email market...
How to export a CSV of your subscribers
This article explains how to download (export) your subscribers from Flodesk into a CSV file . Exporting a CSV allows you to keep a copy of your subs...
All about the Audience tab
Learn what the Audience tab is, where to find it, and how to manage subscribers, customers, and segments in Flodesk. The Audience tab is where all s...
Selecting and Managing Subscribers in Bulk
A step by step guide on how to select, unsubscribe, delete, and add subscribers to or remove them from segments at once in Flodesk. Managing subscribe...
Will Flodesk Send Duplicate Emails to My Subscribers?
No, Flodesk will not send the same email twice to a subscriber, even if they’re in multiple segments. Each subscriber record in Flodesk is unique, and...
How to Identify and Manage Unengaged Subscribers in Flodesk
Maintaining a healthy, engaged subscriber list is critical for strong email deliverability, higher open and click rates, and better overall performanc...
How to Filter Your Subscribers in Flodesk
Learn how to use Flodesk’s advanced subscriber filtering system to segment your email list and take powerful actions. Managing a high-performing email...
Understanding and Managing Unconfirmed Subscribers
An Unconfirmed subscriber is someone who filled out your sign-up form but hasn’t clicked the confirmation link in their double opt-in email. Doubl...
Are My Subscribers Double-Counted?
Short answer: No. Flodesk never double-counts your subscribers—no matter how many segments they’re in. Let’s say you have one subscriber who appears i...
How can I update a subscriber’s email address?
Did one of your subscribers contact you to change their email address on your subscribers' list as they made a typo when signing up? Or because their ...