Audience
Manage your subscribers
Segments and Tags
How to use Segments
Learn how to use segments to better organize your subscribers A segment is a group of subscribers who share some common characteristics. This can be t...
Managing segments
A detailed guide on how to delete segments and understand which features they're connected to Segments are the cornerstone of your email marketing suc...
What are tags and where can I find them in Flodesk?
Learn about the difference between segments and tags and how Flodesk handles “tags” A segment is a group of subscribers who share some common charac...
How to remove a subscriber from a segment
A detailed guide on how to remove subscribers from a segment manually, via bulk actions or link actions, and through subscriber preferences At Flodesk...
How to merge audience segments
A quick step-by-step guide on how to combine two or more segments in Flodesk Sending the right email to the right audience is key to your email market...
All about the Audience tab
Learn what the Audience tab is, where to find it and what controls you have in each section The "Audience" tab is one of the most essential parts of y...
Will Flodesk Send Duplicate Emails to My Subscribers?
No—Flodesk will not send the same email twice to a subscriber, even if they’re in multiple segments. In Flodesk, segments are like labels that descr...
Are My Subscribers Double-Counted?
Short answer: No. Flodesk never double-counts your subscribers—no matter how many segments they’re in. Let’s say you have one subscriber who appears i...
How to Identify and Manage Unengaged Subscribers in Flodesk
Maintaining a healthy email list is essential for strong deliverability, high engagement, and better results from your email marketing. Over time, som...
What are Unconfirmed subscribers and how to fix them
A quick guide on how to find Unconfirmed subscribers and what to do about them An Unconfirmed subscriber is someone who didn’t confirm their email a...
Filtering your subscribers
A step by step guide on how to filter your subscribers based on a complex range of criteria Narrowing down a group of subscribers based on specific cr...
Selecting and managing subscribers in bulk
A step by step guide on how to select, unsubscribe, delete, and add subscribers to or remove them from segments in bulk Sometimes managing a subscribe...
How to export a CSV of your subscribers
The beauty of email marketing is that your list belongs to you. Just as you can import a CSV file of your subscribers from another platform and uplo...
How can I update a subscriber’s email address?
Did one of your subscribers contact you to change their email address on your subscribers' list as they made a typo when signing up? Or because their ...