Account Management
Manage your subscription
Managing your subscription
Sign up for Flodesk
A quick guide on how to sign up for your free trial or start your paid subscription plan Flodesk offers unique creative freedom for your email marketi...
How to switch between Flodesk subscription plans
A quick guide on how to downgrade from the Everything plan (including Flodesk Email + Flodesk Checkout) or upgrade to the Everything plan Flodesk curr...
How to Switch Between Monthly and Annual Plans
Need to adjust your subscription? Whether you’re ready to commit to a full year or need the flexibility of monthly billing, you can easily switch betw...
How to Cancel Your Flodesk Subscription or Delete Your Account
We’re sorry to see you go—and if there’s anything we can do to better support you, we’d love the opportunity. If Flodesk hasn’t met your needs, send u...
Account billing matters
How to download your Flodesk invoices
Need a copy of your invoice for your records or taxes? Whether you’re on a monthly or annual billing cycle, you can easily download your Flodesk invoi...
How to Update Your Billing Address
Need to update the billing address tied to your Flodesk subscription? Whether you pay via credit/debit card or PayPal, you can make changes in just a ...
Will I be charged sales tax on my Flodesk subscription?
Sales tax may be added to your Flodesk subscription depending on where you’re located. Here’s what you need to know: By law, Flodesk is required to co...
How to Submit Tax Exemption Documentation for Your Flodesk Subscription
By law, Flodesk is required to collect and remit sales tax for members' paid subscriptions in certain states. If your organization qualifies for sal...
Does Flodesk offer a non-profit discount?
We often hear from nonprofit organizations asking if Flodesk offers a special rate for 501(c)(3) groups or other charitable entities. Here’s everythin...
Will Flodesk send me a 1099 tax form?
1099 tax form FAQ Flodesk will be working with Stripe Express to issue 1099 tax documentation to qualifying US Flodesk customers who have received pay...
How to Refresh Your PayPal Connection in Flodesk
If you’re paying for your Flodesk subscription using PayPal—especially if you started before December 2022 —you may need to refresh the connection ...