How to switch between monthly and annual Plans

Edited

Need to adjust your subscription? Whether you want to save more by switching to annual billing or prefer the flexibility of a monthly plan, you can easily make the change.

Looking to change your plan instead, such as moving to Unlimited Email or Unlimited Everything? That's done from Plan & billing and works differently. Learn more in "Flodesk pricing: the new Unlimited plans and what happens to older plans".

Why switch to an annual plan?

Choosing an annual plan gives you:

  • Two months free on the Unlimited plans (prices below)

  • Fewer billing cycles and long-term savings

Here's how the Unlimited prices compare. All prices are in US dollars. Sales tax may apply.

Unlimited Email

Unlimited Everything

Billed monthly

$46/month

$99/month

Billed annually

$456/year ($38/month)

$948/year ($79/month)

How to switch your billing frequency

To switch between monthly and annual billing:

  1. Email our Member Experience team at support@flodesk.com from the email address associated with your Flodesk account (login email) and tell us whether you'd like to switch to monthly or annual billing.

  2. Our team will confirm your update and ensure your subscription transitions smoothly.

Billing frequency changes aren't available in Plan & billing. When you change plans there, your billing frequency stays the same: monthly plans move to monthly plans, and annual plans move to annual plans.

What to expect after switching

  • Your new billing frequency (monthly or annual) starts immediately.

  • Any unused time from your previous plan is automatically prorated toward your new billing cycle.

  • You’ll continue to enjoy uninterrupted access to your plan features.

Summary

You can switch between monthly and annual billing at any time. To do so, email support@flodesk.com with your account details.
On the Unlimited plans,
annual billing gets you two months free and uninterrupted service for the year. To change plans instead, use Plan & billing. Your billing frequency stays the same.


FAQ

Can I switch between monthly and annual plans?
Yes. You can switch anytime by emailing our Member Experience team at support@flodesk.com.

What happens when I switch to an annual plan?
On the Unlimited plans, annual billing includes two months free. Your billing updates right away.

How do I switch my billing frequency?
Email support@flodesk.com and include the email address linked to your Flodesk account. Our team will confirm the update and handle the transition for you.

Will I lose any data or content when switching?
No. Your account data, emails, and workflows stay the same when you change billing cycles.

Can I switch back to monthly later?
Yes. You can return to a monthly plan at any time by contacting support.

When will I be charged for my new billing frequency?
You'll be charged for your new billing cycle on the day the change is made.

What are the benefits of the annual plan?

  • Two months free on the Unlimited plans

  • Fewer billing cycles and long-term savings

Can I change my billing frequency in Plan & billing?
No. Billing frequency changes are handled by our Member Experience team. Email
support@flodesk.com with your account details. Changing plans in Plan & billing doesn't change your billing frequency: monthly plans move to monthly plans, and annual plans move to annual plans. 


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