How to Refresh Your PayPal Connection in Flodesk

If you’re paying for your Flodesk subscription using PayPal—especially if you started before December 2022—you may need to refresh the connection between your PayPal account and Flodesk to:

• Keep your billing address up to date

• Upgrade your plan successfully

This guide walks you through how to do it.

You should refresh the PayPal connection if:

• You need to change your billing address

• You paid via PayPal before December 2022 and want to upgrade your subscription

Your billing address is managed in your PayPal account, not in Flodesk. Make sure it’s accurate before reconnecting.

• Log into your PayPal account

• Go to your Settings and check your billing address

• Update it if needed, then return to Flodesk

1. In Flodesk, go to My account > Plan + billing

2. Under the Payment details card, click Change payment and billing address info
   
   

   

3. Click Update your PayPal connection to open the PayPal login window
   
   

   

   
   

4. Log in and select your preferred payment method (you can reuse the same card)

5. Click Accept and continue to complete the connection

Once done, your updated PayPal billing info will automatically sync with Flodesk.

To refresh your PayPal connection in Flodesk:

• Update your billing address in PayPal

• Go to My Account > Plan + Billing in Flodesk

• Click Change payment and billing address info

• Click Update your PayPal connection and follow the prompts

This ensures your subscription stays active and updates like plan upgrades go through smoothly.

For any billing or subscription-related questions, reach out to our support team at support@flodesk.com. We’re here to help.