Account Management
Manage your subscription
Managing your subscription
Sign up for Flodesk
A quick guide on how to sign up for your free trial or start your paid subscription plan Flodesk offers unique creative freedom for your email marketi...
How to switch between Flodesk subscription plans
A quick guide on how to downgrade from the Everything plan (including Flodesk Email + Flodesk Checkout) or upgrade to the Everything plan Flodesk curr...
How to switch from monthly to annual plan (or the other way around)
Life can be unpredictable, and we understand that your subscription needs may change. If you're looking to switch from a monthly plan to an annual pla...
Cancel your subscription
A quick guide on how to cancel your paid Flodesk subscription or request your account to be deleted We know we’re not for everyone, but we really hate...
Account billing matters
How to download your Flodesk invoices
To download your monthly or yearly invoices follow these three simple steps. Step 1. Log in to your Flodesk account and go to your Account settings ...
How can I update my billing address?
If you have an existing Flodesk subscription paid via credit or debit card and you need to modify the billing address , follow the steps below. Step ...
Will I be charged sales tax on my Flodesk subscription?
How sales tax is collected on Flodesk subscriptions By law, Flodesk is required to collect and remit sales tax for members' paid subscriptions in cert...
How can I submit tax exemption documentation so I won’t be charged sales tax on my subscription?
If you’re exempt from sales tax, follow the guidelines outlined here By law, Flodesk is required to collect and remit sales tax for members' paid su...
Does Flodesk offer a non-profit discount?
"Do you offer a discounted rate or free service for non-profit organizations that are 501c3?" We don’t currently have any extra discounts for non-prof...
Will Flodesk send me a 1099 tax form?
1099 tax form FAQ Flodesk will be working with Stripe Express to issue 1099 tax documentation to qualifying US Flodesk customers who have received pay...
How can I refresh the connection to my PayPal account?
If you have an existing Flodesk subscription paid via PayPal, you need to keep your billing address up-to-date in PayPal. This article shows you how t...