Deliverability & Compliance

In this article we'll cover what email deliverability is and the most common things that can influence whether your emails make it to the inbox. Email...

A quick guide on how to increase the deliverability of your emails Getting your emails delivered to your subscribers' inboxes is the surest way to get...

Starting in early February 2024, major inbox providers like Gmail and Yahoo require some senders to meet a new email authentication standard. While ...

When you send an email, you want to make sure it actually goes to the person you sent it to. The way you write your emails and what you include can af...

Rebranding your business can be an exciting opportunity for growth and change, but when you change the look and feel of your business, it can also cha...

If you see a sudden/significant drop in email open rates compared to your average figures, there are few things to check. Starting early February 2024...

A quick guide on what a custom domain sender email is and why it’s important for your deliverability and sender reputation. The best way to protect yo...

A custom domain means that you’re sending emails from a domain name that you own. For example, Flodesk owns the domain flodesk.com and one of our do...

If you've recently purchased a domain so you can switch sending your marketing emails from a free email address, or if your business is going throu...

To put it simply, Sender Policy Framework (SPF) is a way for a domain to list all the servers that are authorized to send email on its behalf . Thi...

To put it simply, DomainKeys Identified Mail (DKIM) is a small, encrypted digital signature that gets put into your email headers and lets inboxes...

To learn how to configure DMARC for your domain provider, please read our step-by-step guide: How to set up the DMARC record for my domain . To put i...

Starting early February 2024, major inbox providers like Gmail and Yahoo are requiring senders to have DMARC set up for their domain if they are sendi...

'My domain verification has been pending for a few days now. What should I do?' You can verify your domain in a few steps. The first step in domain au...

A step-by-step guide on verifying your domain (DKIM, SPF, DMAC) in Flodesk via our integration with Entri Starting early February 2024, major inbox pr...

A step-by-step guide on verifying your domain (DKIM, SPF, DMARC) in Flodesk manually for the first time Starting early February 2024, major inbox prov...

A step-by-step guide on completing your missing domain verification (DKIM, SPF, DMARC) in Flodesk Starting early February 2024, major inbox providers ...

How to verify your custom domain automatically via our integration with Entri, if your domain provider is Namecheap In this video tutorial, we show yo...

How to verify your custom domain manually, if your domain provider is GoDaddy In this video tutorial, we show you how to verify your custom domain man...

How to verify your custom domain manually, if your domain provider is Squarespace In this video tutorial, we show you how to verify your custom domain...

How to verify your custom domain manually, if your domain provider is Namecheap In this video tutorial, we show you how to authenticate your custom do...

In this video tutorial, we show you how to verify your custom domain manually, if your domain provider is Shopify.

A quick overview on our complimentary email list cleaning service You've been busy collecting subscribers and growing your list over the years. Withou...

A quick guide on how Flodesk handles bounced email addresses When you check your email report, you'll see how many of your subscribers received the em...

An overview of the most common reasons why your email may go to spam and what to do about it Did your email land in the spam folder? Sooner or later, ...

Best practices to ensure your subscribers don’t mark your emails as spam Your goal with email marketing is to send the right email to the right person...

An overview of how spam filters work, why emails land in spam, and how whitelisting can help you Why did my email land in spam? Is there anything I ca...

What is account suspension? When a Flodesk account is suspended , this means we’ve permanently discontinued service to that account. The owner of the...

Flodesk must follow industry privacy and anti-spam regulations in order to provide a reliable service to our members and to their subscribers. This in...

Why does Flodesk review accounts for unusual activity? To protect your business and the integrity of the Flodesk platform, it may be necessary to paus...

A quick overview of our CSV list review process and next steps At Flodesk, we review manually uploaded lists to confirm that all members have obtained...

A quick overview of what permission is and how to obtain permission from your subscribers the right way At Flodesk, we want to help you have the most ...

We're so happy that you're eager to build your email list with Flodesk. 🙌🏻 And we get it—you want to gain as many subscribers as you can. And some o...

Version date: Mar 6, 2025 We've created this data processing addendum (“Addendum”) for the Flodesk user (“Member”) who can be considered a "controller...

Version Date: December 04, 2024 The General Product Safety Regulation (“GPSR”) aims to ensure the sale of safe products to buyers in the European Unio...

Compliance with the EU General Data Protection Regulation (GDPR) GDPR is a regulation that requires businesses to protect the personal data and privac...

A quick overview of industries that can't use Flodesk Checkout Certain industries aren’t able to use Flodesk Checkout. The reason can vary from indust...

A quick overview of industries that can't use Flodesk Email and those that can use Flodesk Email with some limitation Certain industries are prohibite...

Here, we’ll cover why a mailing address is required and some alternatives to using your home address. A complete, valid mailing address where you are ...