Getting started
Set up your Flodesk account
Setting up your account
Setting up your Flodesk account
A quick overview of how to set up your account Once you've started your free trial or become a paid member, you'll want to set up your Flodesk account...
Set your account name, Flodesk handle, timezone and password
A quick guide on how to add your account name, Flodesk handle, set your timezone, and change your password When you log into your Flodesk account, tak...
Changing your Flodesk account email address
A step by step article on how to change the login email address of your Flodesk account Did you change your business name, and moved to a new domain? ...
Setting the sending From name and email address for your sends
A step-by-step guide on how to set the From display name for your emails and how to add a new sending address One way to ensure your subscribers open ...
How to claim your Flodesk handle
A quick guide on what a Flodesk handle is and how you can set yours up in your account As entrepreneurs, you know just how important it is for your sm...
How to add a custom domain sender email to my Flodesk account
A step-by-step guide on how to add your custom domain sender email address to Flodesk We recommend that all Flodesk members use a custom domain sender...
Set up your logo and social media profiles
Step by step guide so you can customize your brand settings in Flodesk Step 1. Go to your Account by clicking on your avatar and click on Branding...
How to set up the Preferences Page
Learn how to let subscribers opt-in and opt-out of content without unsubscribing from your entire list Customise the Preferences Page to make it easy ...
Can I use multiple brands with my Flodesk account?
"Can I add another IG account and multiple logos to my Flodesk account?" "Can I have more than one Flodesk handle?" The simple answer is: no, you can...
Can I use Flodesk on my iPad?
A quick guide on how to work in Flodesk on your iPad Do you like working on the go? Do you like grabbing your iPad and quickly taking notes here and m...
Can I add an admin or VA to my Flodesk account?
"Is there a way to add someone else to my Flodesk account like a VA to help manage my emails?" "Can I give limited access to someone to be able to des...
How is Flodesk different from other email platforms out there?
The features that can level up your email game We believe in the power of email to help you build an engaged community of supporters, share your brand...
Migrating your list to Flodesk
Troubleshooting
Troubleshooting your email verification issues
‘Didn’t get the verification email. The verification link doesn’t work. What should I do?' Whether you are just joining Flodesk or adding a new sendi...
Troubleshooting login and OTP issues
What to do when you see an error message at login or when you don’t receive the OTP (one-time password) In this article, we list the most common login...