If you're using Squarespace for your website provider and you've embedded a Flodesk form, you may see:

  • Your form mysteriously disappear

  • Reappear on refresh, then disappear again

  • Load only sometimes

If this is the case, you'll most likely need to disable Ajax loading in your SquareSpace editor.

Here's how:

  1. Log into your SquareSpace website

  2. In the Home Menu, click Design, and then click Site Styles.

  3. Scroll down to Site: Loading.

  4. Uncheck Enable Ajax Loading.

For more information, please visit the official SquareSpace help article on Ajax loading here.



We'd love to hear about your recent experience when searching for solutions to issues in the Flodesk Help Center (Knowledge Base). With your feedback, we can improve our knowledge base with new and better ways to help you succeed!

Please do not submit support tickets and feature requests via this feedback form.

If you need technical assistance, please submit a support ticket via email at support[at]flodesk.com mentioning your Flodesk account login email with a detailed description of your problem.



Do you have an idea for a feature that will help improve Flodesk for you and other members? Our Product team would love to hear from you.

Submit a feature request here.

Did this answer your question?