At Flodesk, we review manually uploaded lists to confirm that all members have obtained express, first-party opt-in permission from their subscribers to send email marketing.

To learn what permission is and how to obtain it the right way, check out Obtaining permission from your subscribers.

Once your list has been uploaded, we will review the records provided for information such as the date, time and IP address of the recipient.

If we are not able to confirm this information, we will send you an email asking you to reply with a copy of your opt-in records so we can finish processing your list.

Once we have received your information, approval typically takes less than one business day.

While your list is in review, you will not be able to send emails to this list. However, you will still have access to the rest of your Flodesk account and existing lists.

If you need any help exporting your subscriber records from your previous provider, read more at How do I move my subscriber list from my old provider to Flodesk?

And as always, we’re here for you.
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You can reach us directly at review@flodesk.com if you have any questions about verifying list permissions or getting your list approved.

When you upload your list to Flodesk, we review the records provided for specific information like the date, time and IP address of the recipient.

If such information is not available, you will be contacted via email asking you to reply with a copy of your opt-in records.

While your list is in review, you will not be able to send emails to this list.