We recommend that all Flodesk members use a custom domain sender email. In this article, we’ll show you how easy it is to add one to your account!

Need more context?

Learn What is a custom domain email and why do you need one?

How you can get a custom domain email

To fix this, you’ll need to add a custom domain email address as a sender under My Account > Email setup.

Step 1. Click the “+ Add new sender” button

Step 2. Add your From name. Under the “From email” field, type your custom domain email address and click Save

Your custom domain email address is now set up as your sending email address. Flodesk will send an email to this email address for verification. Please check your inbox, review that message, and follow the prompts to verify your custom domain email address. If you can’t find the email in your inbox, click Resend verification email.

To set this new custom domain email address as your default sender in Flodesk, click the three dots (...) quick access menu and select Set as default.

Once your custom domain email address has been verified and set as your default sender address, it will be available in My Account > Domain setup for domain verification.

You can learn more about verifying your custom domain here.

If your current sending address is a free email address (like Gmail, Yahoo, Outlook or similar), you’ll be unable to authenticate your domain and will see an ‘Unable to verify’ message under My Account > Domain setup.

To fix this, simply add a custom domain email address as a sender under My Account > Email setup, and your custom domain will be available for authentication under the Domain setup panel.