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Video guide: How to verify a domain in Squarespace manually
Video guide: How to verify a domain in Squarespace manually

How to verify your custom domain manually, if your domain provider is Squarespace

Petra Molnar avatar
Written by Petra Molnar
Updated yesterday

In this video tutorial, we show you how to verify your custom domain manually, if your domain provider is Squarespace.

Step by step instructions:

  1. Log into your Flodesk account and go to Account settings > Domain setup

  2. On your domain card, click Verify now > I'll do it manually

  3. Click Next

  4. On the following screen, you’ll see the relevant verification records that you need to copy and add one-by-one in Squarespace. Each record has a specific type, host value and points to value. You will need to add CNAME and TXT records as indicated.

  5. Using the copy button, copy the first Host record from Flodesk

  6. Log into your Squarespace backend, and navigate to Domain Overview > DNS settings

  7. Scroll down to the Custom Records section, click the Add Record button

  8. Paste the Host name record from Flodesk to the “Host” field in Squarespace

  9. Under Type, select CNAME

  10. Next, copy the corresponding Points to value from Flodesk and paste it to the “Data” field in Squarespace

  11. Save your changes

  12. In Flodesk, using the copy button, copy the second Host record

  13. In Squarespace, click the Add Record button

  14. Paste the Host name record from Flodesk to the “Host” field in Squarespace

  15. Under Type, select CNAME

  16. Next, copy the corresponding Points to value from Flodesk and paste it to the “Data” field in Squarespace

  17. Save your changes

  18. In Flodesk, using the copy button, copy the third Host record

  19. In Squarespace, click the Add Record button

  20. Paste the Host name record from Flodesk to the “Host” field in Squarespace

  21. Under Type, select TXT

  22. Next, copy the corresponding Points to value from Flodesk and paste it to the “Data” field in Squarespace

  23. Save your changes

  24. In Flodesk, click the Next > Done

  25. The domain verification card may initially show as "Pending" as it can take up to 48 hours for your domain to be verified



    Note: Most often, DKIM and DMARC records are verified quicker and SPF records can take up to 48 hours to propagate. So it's not uncommon to see a "Partially verified" screen. You do not need to go through the verification steps again, though.


  26. Wait 24-48 hours and come back to check if your domain has been successfully authenticated.

If your domain is not verified after 48 hours, review the recommended troubleshooting steps from this guide. Most often, the issue is that certain domain providers add the domain name automatically. For additional assistance, you can email us at support@flodesk.com.


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