In this video tutorial, we show you how to verify your custom domain manually, if your domain provider is GoDaddy.
Step by step instructions:
Log into your Flodesk account and go to Account settings > Domain setup
On your domain card, click
Verify now > I'll do it manuallyClick
NextOn the following screen, you’ll see the relevant verification records that you need to copy and add one-by-one into your GoDaddy DNS Records Manager. Each record has a specific type, host value and points to value. You will need to add CNAME and TXT records as indicated.
Using the copy button, copy the first Host record from Flodesk
Log into your GoDaddy backend, and select your domain under Domain Portfolio to access the domain settings
Click DNS on the left sidebar, and under DNS records, click the
Add New RecordbuttonUnder Type, select CNAME
Paste the Host name record from Flodesk to the “
Name” field in GoDaddyNext, copy the corresponding Points to value from Flodesk and paste it to the “
Value” field in GoDaddySet the TTL to Custom and 600 seconds
Save your changes
When you see the “Let’s double check…” modal, select the “Yes” option and Save again
In Flodesk, using the copy button, copy the second Host record
In Godaddy, click the
Add New RecordbuttonUnder Type, select CNAME
Paste the Host name record from Flodesk to the “
Name” field in GoDaddyNext, copy the corresponding Points to value from Flodesk and paste it to the “
Value” field in GoDaddySet the TTL to Custom and 600 seconds
Save your changes
When you see the “Let’s double check…” modal, select the “Yes” option and Save again
In Flodesk, using the copy button, copy the third Host record
In GoDaddy, click the
Add New RecordbuttonUnder Type, select TXT
Paste the Host name record from Flodesk to the “
Name” field in GoDaddyNext, copy the corresponding Points to value from Flodesk and paste it to the “
Value” field in GoDaddySet the TTL to Custom and 600 seconds
Save your changes
When you see the “Let’s double check…” modal, select the “Yes” option and Save again
In Flodesk, click the
Next > DoneThe domain verification card may initially show as "Pending" as it can take up to 48 hours for your domain to be verified
Note: Most often, DKIM and DMARC records are verified quicker and SPF records can take up to 48 hours to propagate. So it's not uncommon to see a "Partially verified" screen. You do not need to go through the verification steps again, though.
Wait 24-48 hours and come back to check if your domain has been successfully authenticated.
If your domain is not verified after 48 hours, review the recommended troubleshooting steps from this guide. Most often, the issue is that certain domain providers add the domain name automatically. For additional assistance, you can email us at support@flodesk.com.