When someone replies to your email by clicking the "reply" button in Gmail or another email client, the message is sent back to the email address that you are sending from in Flodesk.
Email works this way by default.
Additionally, however, Flodesk allows you to add a reply call-to-action directly into your email—like a button or a link.
This reply can go to your sender email address you've set up in your account or to any other email address you specify.
How to add a button to send an email
To do this, just add a so-called mailto string where you would normally input a website address.
Mailto strings look like this:
mailto:you@yourdomain.com
To give you a live example:
mailto:josephine@flodesk.com
Once you enter your email address in this format (mailto:you@yourdomain.com), the input field will automatically update and show your email address—similarly to the image below.
You can also add a mailto link to text content in your email as a hyperlink. In the below example, we added the mailto reply email address to the phrase 'click here':
Summary
To make a button—or a link—send an email reply back to you, add your email address in a mailto string format: mailto:you@yourdomain.com
More to learn:
If you need technical assistance, please submit a support ticket via email at support[at]flodesk.com mentioning your Flodesk account login email with a detailed description of your problem.