When you send yourself an email, you may see a yellow ribbon warning pop up. This happens in Gmail inboxes no matter what sending platform you're using.
First of all, rest assured that only you will see this banner in Gmail (none of your subscribers will!).
The warning is triggered in Gmail when the "to" and "from" email addresses are the same (so basically when you're sending yourself a test!). It only happens in Gmail, and it's not something Flodesk has any control over. In other words, we cannot remove, alter, or modify it.
The good news is that if you're using a custom domain (such as firstname.lastname@example.org), you can prevent this warning from popping up by authenticating your domain via DKIM.
For a detailed tutorial on how to verify your domain, check Authenticate your domain via DKIM.
Note: If you don't have a custom domain and you're sending your emails from a free email service such as yahoo.com, gmail.com, icloud.com, me.com, etc, you won't be able to verify your domain.
We highly recommend getting your own domain for sending email to make sure your sender name looks professional, your deliverability stats are as high as can be, and you stay out of the spam box as much as possible.
We'd love to hear about your recent experience when searching for solutions to issues in the Flodesk Help Center (Knowledge Base). With your feedback, we can improve our knowledge base with new and better ways to help you succeed!
Please do not submit support tickets and feature requests via this feedback form.
If you need technical assistance, please submit a support ticket via email at
support[at]flodesk.com mentioning your Flodesk account login email with a detailed description of your problem.
Do you have an idea for a feature that will help improve Flodesk for you and other members? Our Product team would love to hear from you.