How to Customize the Delivery Page in Flodesk Checkout

After your customer completes a purchase, they’re taken straight to your delivery page—a built-in thank-you page where they can access their product, view order details, and get next steps.

Flodesk makes it easy to personalize every part of this experience to match your brand and product type.

The delivery page appears immediately after checkout and serves as the hub for:

• Product access/download

• Order confirmation and summary

• Bonus items or upsells

• Custom messages or instructions

You can turn most blocks on or off and customize the layout to suit your product—whether it’s an eBook, a workshop, a digital template, or a service.

To begin, navigate to the Delivery tab at the top of your checkout editor.

• Click the logo block at the top of the page

• Upload your logo (max image size 10mb)

• Resize using the width slider

• Want to hide the logo? Click the background area to access the Page settings and toggle it off.

This section confirms the customer’s order and includes:

• Product image (optional)

• Order summary (auto-generated)

• Itemized pricing details (non-editable)

Note: You can’t remove the Receipt block—this section is required.

Customize:

• Background and text color

• Block border and divider line

• Section title font, size, and alignment

• Toggle off the image under the Block settings

Remember to update the placeholder text based on your brand voice.

Use this block to give customers important info on what to do next.

Examples: how to join a webinar, log in to a course portal, or download a toolkit.

The instructions block consists of a header, paragraph and button element. You can remove any of them if you don’t need them under the Block settings.

The block includes:

• Header

• Paragraph

• Button

You can:

• Change fonts and colors

• Toggle off elements you don’t need

• Edit the placeholder text to match your voice

Note: You can hide the entire Instructions block on your delivery page by toggling it off under Page settings.

Let your customers download the product directly from the page.

The block includes:

• Product image

• Header and paragraph

• Call-to-action button

Customize:

• Fonts and styling

• Link the Download button to your hosted file (e.g., Dropbox or Google Drive)

• Remove unnecessary elements in Block settings

Make sure your download link starts with https://

If a customer buys an upsell, this section appears automatically. If a customer only buys your main product, this section won’t be visible to them.

Use it to deliver bonus content, onboarding instructions, or a thank-you message just for upsell buyers.

Includes:

• Image

• Header and paragraph

• Button (linked to upsell download)

Remember to link your upsell file under the CTA button’s Download tab.

• Style it just like the Download block

• Only visible if an upsell was purchased

• You can disable this block via Page settings if unused

The Bonus offer block is a great way to surprise and delight your customers—think exclusive free guides, playlists, or bonus content.

This block includes:

• Header and paragraph

• List of items (customizable count and style)

• Image and button

You can:

• Customize list design and width

• Link a button to your bonus content

• Turn this block off anytime in Page settings

Once a customer completes checkout, they’ll land on the delivery page—customized by you.

You can include or remove the following sections:

• ✅ Logo block

• ✅ Instructions block

• ✅ Download block

• ✅ Upsell block (visible only when an upsell is purchased)

• ✅ Bonus offer block

• ❌ Receipt block (always required)

Design your delivery experience to be as seamless and delightful as your checkout—and turn buyers into repeat customers.