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Selecting and managing subscribers in bulk
Selecting and managing subscribers in bulk

A step by step guide on how to select, unsubscribe, delete, and add subscribers to segments in bulk

Written by Rebecca Shostak
Updated over a week ago

Sometimes managing a subscriber list one by one isn't practical. Being able to apply certain actions to a large number of subscribers at a time is critical for efficient list management.

As such, Flodesk offers powerful ways to manage your subscribers on both an individual and bulk level.

This article covers how to:

  • Select subscribers on your whole list in bulk

  • Select subscribers in an individual segment in bulk

  • Unsubscribe, delete, and add subscribers to segment(s) in bulk

How to select subscribers in bulk

In addition to selecting subscribers one by one, you can select your subscribers in bulk. This means that you can select:

  • All subscribers on your entire list

  • All subscribers in a segment

  • The subscribers listed on a certain page on your full list or in a segment

Follow these steps to select all the subscribers on your list or within a segment:

Step 1. Go to Audience > All subscribers or Audience > Segments.

Step 2. Move your cursor below the 'All subscribers' heading and click on the checkbox at the top of your subscriber listing page that says Select all.

Alternatively, you can select subscribers manually by clicking the checkbox next to their email addresses.

Step 3. You will then be prompted with the following bulk selection options to choose from the following bulk selection options:

  • Select subscribers on the current page: this will select only the 10, 20, 50, etc. subscribers displayed on your current page

  • Select all subscribers: this will select all subscribers either on your list (if you're in Audience > All subscribers) or in the segment (if you're viewing a specific segment under Audience > Segments)

Step 4. Once you've made your selection, you'll see the Actions button appear. The Actions button gives you the ability to:

  • Add to segment: this will add the selected subscribers to the segment(s) of your choosing.

  • Unsubscribe: this will unsubscribe the selected subscribers from your entire list and any segment they are in. These subscribers will no longer receive emails from you unless they re-enter your list through a Flodesk opt-in form. To clarify—they will not be resubscribed if you upload a CSV with their email address on it or by re-adding them via a Zapier task (zap).

Once you selected one or more subscribers and clicked the Unsubscribe button, a popup window appears. To avoid accidental unsubscribes, you will be prompted to confirm this action.

You can type it either way—unsubscribe, UNSUBSCRIBE or Unsubscribe—it's not case sensitive. Then hit the red 'Yes, unsubscribe' button.

  • Delete: this will remove the subscribers from your entire list, even if they're in a segment. This action is permanent and cannot be undone. We can't retrieve deleted records for you.

Once you selected one or more subscribers and clicked the Delete button, a popup window appears. To avoid accidental deletes, you will be prompted to confirm this action.

You can type it either way—delete, DELETE or Delete—it's not case sensitive. Then hit the red 'Yes, delete' button.

Let's sum it up!

How to select and manage your subscribers in bulk?

Flodesk allows you to select subscribers in bulk in various ways to make managing your list much easier.

You can bulk select subscribers and apply bulk actions (add to segment(s), unsubscribe, and delete) in both your general Audience > All subscribers list and each of your segments by going to Audience > Segments.

To avoid accidental unsubscribes or deletes, as an extra step, you need to confirm the action by typing in 'Unsubscribe' or 'Delete'.

More to learn:

We'd love to hear about your recent experience when searching for solutions to issues in the Flodesk Help Center (Knowledge Base). With your feedback, we can improve our knowledge base with new and better ways to help you succeed!

Please do not submit support tickets and feature requests via this feedback form.

If you need technical assistance, please submit a support ticket via email at support[@] mentioning your Flodesk account login email with a detailed description of your problem.

Do you have an idea for a feature that will help improve Flodesk for you and other members? Our Product team would love to hear from you.

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