Flodesk allows you to manage subscribers on an individual level within your workflows. Along with adding a subscriber to a trigger segment, you may also:
Add one or more new subscriber(s) directly to your workflow
Remove one or more subscriber(s) from a workflow they are currently in
How to add a subscriber to your workflow manually
You may add subscribers directly to your paused or published workflows.
To do this, navigate to the Workflows link in the top navigation bar of your account. Hover over the workflow you wish to add a subscriber to and click on the three dots in the top right corner:
You will see a menu drop down; one of the options is Add subscribers. Click this link to trigger the add subscribers pop-up interface:
Type the first few letters of the email address you'd like to add to this workflow, select the subscriber(s), and click the "Add to workflow" button:
As soon as you click the button, this subscriber will be entered into your workflow's first step.
Please note:
You won't be able to add a subscriber that is currently in your workflow.
If you'd like to restart a subscriber in the workflow, you must remove the subscriber first and then re-add them.
You may re-add a subscriber to your workflow who has previously completed the workflow.
Do so with caution because the subscriber will receive all workflow emails again. The workflow analytics will only reflect the subscriber's most current record within the workflow.
You may only add a subscriber this way if your workflow is in Paused or Published mode.
You cannot add a subscriber when your workflow is a draft.
How to remove a subscriber from your workflow manually
You may remove subscribers directly from your paused or published workflows.
To do this, navigate to the Workflows link in the top navigation bar of your account. Hover over the workflow you wish to remove a subscriber from and click on the three dots in the top right corner:
You will see a menu drop down; one of the options is Remove subscribers. Click this link to trigger the remove subscribers pop-up interface:
Type the first few letters of the email address you'd like to remove from this workflow, select the subscriber(s), and click the "Remove from workflow" button:
As soon as you click the remove button, this subscriber will be removed from your workflow entirely and won't receive any emails from this workflow.
Let's sum it up
To manually add or remove someone from your workflow, hover over the workflow's card, click on the three dots in the top right corner and select the 'Add subscribers' or the 'Remove subscribers' option.
You may add or remove subscribers directly from your paused or published workflows.
More to learn:
We'd love to hear about your recent experience when searching for solutions to issues in the Flodesk Help Center (Knowledge Base). With your feedback, we can improve our knowledge base with new and better ways to help you succeed!
Please do not submit support tickets and feature requests via this feedback form.
If you need technical assistance, please submit a support ticket via email at support[@]flodesk.com mentioning your Flodesk account login email with a detailed description of your problem.
Do you have an idea for a feature that will help improve Flodesk for you and other members? Our Product team would love to hear from you.