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How do I edit the image preview when I share my full-page or social form?
How do I edit the image preview when I share my full-page or social form?

A quick guide on how to change what people see when your Flodesk form link appears on social media, messengers, or search engines.

Written by Rebecca Shostak
Updated over a week ago

If you've created a full-page form or social form, chances are you've shared it with your audience on social media or other platforms around the web.

You've probably also noticed that your form shows up with the default Flodesk Opengraph preview.

To customize your form’s preview image and text and optimize it for sharing, follow these steps.

Step 1. After you’ve finished editing and customizing your full-page or social form, you’ll see a new screen with an option to Edit link preview.

Step 2. Click on "Edit link preview". Here, you’ll find the options to change the meta image, meta title and meta description of your form.

Step 3. Click on the Edit button next to the Meta image section and upload an image from your computer.

For best results, upload a 1200 x 630px image. This will be the new preview image that gets displayed when the form is shared.

Note: If your image is bigger than the above-recommended size, your uploaded image will be cropped at the center for the metapreview. But it will display the full image when the form is shared.

Step 4. Click into the Meta title field. Use this space to change the page title from the default wording.

Step 5. Click into the Meta description field and add a short description of your form.

Step 6. Once you finish editing the preview image, page title and meta description, Save your changes.

Your full-page or social form link is ready to be shared directly to:

  • Facebook

  • Twitter

  • Pinterest

  • Linkedin

Or grab the form URL via the Copy button, and share it with your audience via Messenger or on your social media profiles.

Or link it to a button on your website or in your email.

How can I update the preview for an existing full-page or social form?

You may want to update the metadata for all the full-page or social forms you created over the months.

Hover over the form’s card on your Forms dashboard, click the 3 dots and select Edit link preview. This brings you directly to the Edit your metapreview popup screen.

And then follow the steps from the above section.

My updated full-page or social form preview doesn’t show when sharing the link on social channels, like Facebook, LinkedIn, etc.

The metadata update always needs some time to get synced across the web and to any social channels, like Facebook, LinkedIn, Twitter, etc.

It’s the same as with any other platform, like when you change and update metadata on your website and social media. The search bots need time to crawl it again.

We don’t control metadata sync.

If you don’t see the updates yet when you’re about to share your form, give it a bit more time and try again later. 🙌🏻

Let's sum it up!

To customize your full-page or social form’s Opengraph preview and optimize it for sharing, click on the Edit link preview and update the meta image, meta title and meta description sections.

For existing forms, click on the 3 dots on the form’s card and select Edit link preview from the quick access menu.

More to learn:

If you need technical assistance, please submit a support ticket via email at support[at] mentioning your Flodesk account login email with a detailed description of your problem.

Do you have an idea for a feature that will help improve Flodesk for you and other members? Our Product team would love to hear from you.

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