How to export a CSV of your subscribers

This article explains how to download (export) your subscribers from Flodesk into a CSV file.

Exporting a CSV allows you to keep a copy of your subscriber data for your records, reporting, or use in other tools. You can export:

• Your entire subscriber list, or

• A specific segment

Important: This article is about downloading/exporting subscribers from Flodesk.
If you’re looking to upload a CSV of subscribers into Flodesk (for example, when switching from another email service provider), see:
How to move your subscriber list from your old platform to Flodesk

Whether you export a single segment or your All subscribers list, the CSV file includes everyone currently in that segment, including:

• Active subscribers

• Unsubscribed contacts

• Bounced email addresses

• Contacts marked as spam

1. Go to Audience → Segments in your Flodesk account.

2. Hover over the segment you want to export.

3. Click the three dots (…) in the top-right corner of the segment card.

4. Select Download CSV.

Your CSV download link will be sent to the login email address on your Flodesk account.

1. Go to Audience → Segments.

2. Hover over the All subscribers segment.

3. Click the three dots (…) in the top-right corner.

4. Select Download CSV.

Your full subscriber list will be emailed to you as a downloadable CSV.

• The CSV download link is sent by email.

• The link expires after 24 hours.

• If the link expires, simply repeat the export steps to generate a new one.

Try the following:

• If you’re using Safari, control-click the link and choose Download.

• Check your browser’s Downloads folder or the bottom of your browser window.

• If you’re using an email app (like Apple Mail), try opening the email in a web browser and downloading the file from there.

In some cases, CSV exports may not arrive if your Flodesk login email is set to a custom domain address.

What to try:

1. Temporarily change your Flodesk login email to a free email provider (like Gmail or Hotmail).

2. Export the CSV again.

This does not affect:

• The email address you send from

• Your sender reputation

• Your account data

It only changes where the CSV download link is sent.

To export subscribers from Flodesk:

• Go to Audience → Segments

• Hover over a segment (or All subscribers)

• Click the three dots (…)

• Select Download CSV

• Download the file from the email link (within 24 hours)

How do I export my subscribers from Flodesk?
Go to Audience → Segments, hover over a segment or All subscribers, click the three dots, and select Download CSV.

Can I export only one segment instead of my full list?
Yes. You can export any individual segment or your entire subscriber list.

Does the CSV include unsubscribed or bounced contacts?
Yes. The export includes all contacts in the selected segment, including unsubscribed, bounced, and marked as spam contacts.

Where is my CSV file sent?
The download link is emailed to the login email address on your Flodesk account.

My CSV link expired. What do I do?
Simply repeat the export steps to generate a new link.