Manage your account settings: Name, Flodesk handle, timezone, and password
Overview
In your Flodesk account, you can update your account details in one place. These include:
Your full name
Your Flodesk handle (subdomain)
Your timezone
Your password
Your default calendar start day
Multi-factor authentication
Keeping this information updated helps ensure smooth scheduling, accurate data, and easier support when you need help.
How to update your account details
1. Open Account overview
Click your avatar in the bottom-left corner.
Select Account settings > Account overview.
This takes you to your Account details page.
2. Add your full name
Enter your name in the Full name field.
Your login email is shown here, but it can only be changed by clicking the pencil icon next to it.
3. Set your Flodesk handle
Your handle is the subdomain used for published links (e.g., full-page forms, Link in bio, Flodesk Checkouts).
Customize it to match your brand.
4. Choose your timezone
Select your timezone from the dropdown.
All email send times, analytics, and account data will use this timezone.
5. Set your calendar's start day
Choose what day the calendar week should start: Monday or Sunday
6. Manage your password
Change your password
In Account overview > Password, enter your current password.
Set and confirm your new password.
How to reset a forgotten password
Log out of Flodesk.
Click Forgot your password?
Enter your login email and select Get code.
Use the reset code sent to your email to create a new password.
7. Enable Multi-factor authentication (MFA)
To add a second verification step to pair with your password, click the "Enable MFA" button and follow the setup instructions. You can learn more here.
FAQ
How do I update my account details?
Go to Account settings > Account overview from your avatar in the bottom-left corner.
What is my Flodesk handle?
It’s your custom subdomain for full-page forms, Link in bio, and Checkouts.
Why set my timezone?
It ensures your email send times and analytics are accurate.
Can I change my login email?
Yes. Click the pencil icon next to your login email in Account overview.
How do I change my password?
In Account overview > Password, enter your current password, then set a new one.
How do I reset a forgotten password?
Log out → Sign in page (https://app.flodesk.com/sign-in) → Forgot your password? → Enter your email → Use the code sent to reset.